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Dear Viewer,
Thank you for visiting City Bank's new website. Please take a few moments to browse through this site in order to explore the various products, facilities and services that are on offer for ensuring your happiness. Whether you are a corporate customer or an SME business person or simply an individual client, we believe we have the right products for you readily available at our shelves for your availing. If that does not exactly meet your financial needs or aspirations, there is always the scope of customizing or fine tuning the products or services to specifically satisfying your demand. And for that we have separate relationship managers and customer service personnel for all of our distinct business segments namely Corporate & Investment Banking, Retail Banking (including Cards), SME Banking and Treasury & Market Risks (in case you are an institutional entity). We are pleased to inform you that recently we have centralized our business that rightly complements our offering of real time online banking. We have restructured our core business into the above-noted four business segments. The main objective behind this restructuring was simply to bring in hard-core "specialization" in the way we deal with and serve our different customer groups. The end of the journey that this restructuring has whistled forth is to reach that point where we are, in effect, no longer a bank, rather a "financial supermarket" - ready just like a superstore to bring smile on your faces on-the-spot through offering you the right kind of product & services at the right price, accuracy and timeliness.
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This year we are celebrating the 25th year of successful journey of the bank. Completing 25 long years, and that too successfully is no easy task in our kind of environment. City Bank has just done that - creating a customer base of around 400,000 who entrust City Bank with their lives' savings and the most personal financial needs and dealing with some 100,000 transactions per day. These are large numbers from Bangladesh market perspective. The bank enjoys immense trust and confidence of the general population and the business houses. This gives a strong footing on which to build the journey of the next 25 years.
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In the days to come, you will see City Bank launching and offering for you lots of product & services that are backed by strong technology support. We are one of the first banks in the country to have introduced real time online banking, Dual Currency Credit Card, internet baking and so on. There will be many such offering in near future with a view to selecting the changing pattern of customers' satisfaction-grammar in this high-tech 21st century.
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No more of taking your time. I believe growth is limited only by our mindset, our ability to innovate and create differentiation in the marketplace. If we live by our convictions, we can do almost anything that we set out to do. At City Bank, our basic mantra is to live by our convictions. Have faith in us.
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Thank you once again for taking time to visiting our website.
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K. Mahmood Sattar
Managing Director & CEO
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