CityMaxx Debit Card

Earn 1% Cashback* on every single purchase, from shopping, dining, traveling to entertainment, with your CityMaxx Card.

Enjoy 2% Cashback* all year round at the following leading grocery stores across Bangladesh.

To keep pace with all your global needs The CityMaxx American Express® Card is eligible for any foreign currency transactions with 1% Cashback*. So enjoy hassle free international ATM withdrawal and make most out of international payment and purchase with your single CityMaxx card.

American Express SELECTS provides a wide range of special offers from thousands of merchants in Bangladesh and across the world, exclusively for you. Visit www.amexnetwork.com/selects for offers from around the globe in travel, dining, shopping and entertainment.

Earn Interest* on your Bank Account for 15 days on the money you have spent with your CityMaxx Card.

Offer Type	Offer	Offer Validity
BOGO	Buy-1-Get-1 Buffet dinner at Long Beach Suites, Dhaka
	Buy-1-Get-1 Buffet dinner at THE WAY Dhaka	31-Dec-2020
	Buy-1-Get-1 Buffet lunch & dinner at Bunka restaurant and dinner at Skypool restaurant of Six Seasons Hotel	31-Jan-2021
	Buy-1-Get-1 Buffet dinner at Grandiose restaurant of Dhaka Regency Hotel.	31-Jan-2021
Discount	Up to 20% Discount at Biman Bangladesh Airlines	30-Jun-2021
	Free installation at www.link3.net & 20% savings on 6 months payment	31-Dec-2020
	Enjoy 50% saving on Installation fee at Carnival Internet Service.	31-Dec-2020

Enjoy convenient 24/7 access to your Bank Account at all City Bank ATMs,Q-cash and NPSB ATMs in Bangladesh and American Express ATMs worldwide. To know about the list of City Bank ATMs across Bangladesh, please visit www.thecitybank.com

Keep track and secure your daily transactions with your CitymaxX card. Get free e-statement on your email every month. To get e-statement, please update your email address.

For further information about your CityMaxx Card and other available services and offers, please call 16234 (24x7 local) and +880 2 8331040 (locally & internationally) or contact card ambassador at the nearest branch.

1. The cashback and interest-earning facilities are not applicable for ATM transactions
2. CityMaxx Card issues against Foreign Currency (FC) Account, Resident Foreign Currency Deposit(RFCD) and Export Retention Quota (ERQ) Account and any such accounts are not eligible for cashback or interest-earning facilities
3. The accumulated cashback amount will be credited to your account at the end of each quarter
4. Each CityMaxx Cardmember can earn a maximum amount equivalent to BDT 5,000 cashback per quarter
5. 15% VAT is applicable on payment of specific services as per the guideline of Bangladesh Bank.
6. The additional interest amount earned in your savings account will be credited as per the general guideline of your bank account
7. To perform foreign currency transaction, CityMaxx Cardmember will require to endorse his/her passport with CityMaxx card against the Travel Quota limit (maximum USD 12,000 per calendar year*)
8. An endorsement can be performed at any City Bank Authorized Dealer (AD) branch, Service Center, or Priority Citygem Service Centers
   
9. CityMaxx Cardmembers need to place e-commerce enable request through calling 16234 or visiting the service center or web portal (positivepay.thecitybank.com/cards)
10. CityMaxx Cardmember will be allowed to make online transactions equal to or less than $300 each against a travel quota card for any legal purpose and more than $ 300 each for hotel and education purposes.
11.  In case of transaction/s with any e-commerce merchant/s whose delivery timeline of products or services is/are after the prepayment by CityMaxx Cardmember (hereinafter referred to as “Prepay E-Commerce Merchant/s”), the CityMaxx Cardmember acknowledges, agrees, and undertakes to resolve and settle all the refund, chargeback, non-delivery, claim, dispute issues (collectively referred to as "Dispute") with the respective Prepay E-Commerce Merchant/s.
12. CityMaxx Cardmember acknowledges that We, the Bank shall not be liable for any such Disputes of the CityMaxx Cardmembers with the Prepay E-Commerce Merchant/s and agrees to indemnify us, and keep us, the Bank harmless against all losses, claims, and expenses that we may incur due to any Dispute between CityMaxx Cardmember and Prepay E-Commerce Merchant/s.
13. CityMaxx Cardmember acknowledges and agrees that the Bank reserve the right to impose temporary/permanent restrictions on any type of transaction and/or with Prepay E-Commerce Merchant/s.

*CityMaxx Cardmembers will earn cashback at the following rates:

1. Regular CityMaxx Cardmembers (without City Savings Delight account): 1% (regular local and international merchants) and 2% (selected local grocery)
2. Citygem CityMaxx Cardmembers (without City Savings Delight account): 1% (regular local and international merchants) and 2% (selected local grocery)
3. Regular CityMaxx Cardmembers (with City Savings Delight account): 2% (regular local and international merchants) and 4% (selected local grocery). However, if the EOD Balance falls below 100K on any day, customer will receive cashback under 1% and 2% classification for that particular quarter
4. Citygem CityMaxx Cardmembers (with City Savings Delight account): 2% (regular local and international merchants) and 4% (selected local grocery) rates will be applicable irrespective of EOD balance rule of Condition#3

Particulars	Fees
Annual Fee	BDT 500
Card Replacement Fee	BDT 300
Captured Card Replacement Fee	BDT 200
Mark-up Fee	3% on transaction amount
Cash Withdrawal Fee	City Bank ATM – Free
	Q-Cash ATM – BDT 10
	NPSB ATM - BDT 15
	Foreign ATM – USD 2.75
ATM Cash Withdrawal Limit	BDT 20,000 (per transaction)
	BDT 1,00,000 or USD Equivalent (Per Day)

* 15% VAT is applicable for all charges

* Only mark-up fee and ATM withdrawal fee will be applicable for dual currency transactions

American Express is a trademark of American Express. The CityMaxx Card is issued by City Bank pursuant to a license from American Express Website Link: https://www.americanexpress.com.bd/personal/citymaxx.html