City Bank and American Express  celebrates 10 years in Bangladesh

City Bank and American Express celebrates 10 years in Bangladesh

City Bank and American Express have celebrated 10 years of togetherness in Bangladesh. Officials of both companies unveiled new initiatives at the ten year celebration ceremony at Radisson Blu Dhaka on Friday, December 13, 2019.

To celebrate the decennary celebration, City Bank hosted a musical gala event which got a colorful touch with musical performances for cardmembers and merchants. Internationally-acclaimed singer Runa Laila’s composition title “Legends Forever” released at the event and Indian playback singer Hariharan performed solo music .

The occasion also witnessed the unveiling of City Bank American Express Prepaid Card for domestic & overseas usage. Senior officials from City Bank and American Express unveiled the card. The product is targeted towards corporate houses for an all-in-one prepaid solution to meet their expense management as well as emerging unbanked users in consumer category. The product will be available in the market in January.

City Bank Chairman Aziz Al Kaiser said introduction of the American Express cards in Bangladesh market has showed a new dimension of card services. He also mentioned that City Bank has been introducing many attractive features in Amex to ease the lifestyle of the customer as well as contributing in digital transformation in the country towards cashless society.

City Bank Managing Director & CEO Mashrur Arefin said the decade long journey with American Express has added new benchmark in continuous service innovations in banking domain. “Amex is one of the major feather in uniqueness of City Bank. Marking the decade long partnership, we have introduced pre-paid card of the globally prestigious brand to reach more people in the line with bank’s vision of more financial inclusion in the society,” Mashrur added.

Divya Jain, VP and Business Head - India and South Asia, Global Network Services, American Express, said “We are proud to be associated with City Bank as our partner since 2009. Our successful collaboration over this period has helped deliver greater level of product innovation and service in the Bangladesh card market. The launch of Ambassadors Day and City Bank American Express Prepaid Card to mark a decade of our partnership, further strengthens our commitment to the market. American Express is recognized across the world for delivering

best-in-class customer experience and premium services to Cardmembers. In City Bank we have a like-minded partner who meets our passion for our customers. On behalf of the team at American Express, I congratulate the City bank team for a decade of powerful backing in Bangladesh and look forward to accelerating the momentum.”

City Bank introduced the state-of-the banking service in 2009 in affiliation with global card brand American Express to empower Bangladesh users with world-class services. Initially starting with the Green Blue and Gold Credit Cards, the bank currently boasts a robust product line of Platinum credit card and co-branded cards with the country’s leading airline, hypermarket and university, Airport Lounges, Service Centers, propelling City Bank to new heights as the market leader in the industry. City Bank represents 35 percent market share in card segment serving approximately half a million subscribers of total 1.2 million cards in the country.  To adorn the lifestyle of the women customer’s City Bank has a specialized card named as ‘City Alo’ American Express Credit Card.