Welcome to the world of City Bank American Express Platinum Credit Card. This is a world that is built for your passions - the passion to explore the unexplored, the passion to savor the delectable, the passion to experience the finest things in life.
Overview
Welcome Offer
BDT 15,000 savings at Gadget & Gear BDT 15,000 savings at Unimart
Complimentary one night stay at The Palace Luxury Resort Enjoy 6 Complimentary Companion Priority Pass Lounge Visits 25,000 bonus Membership Rewards Points BDT 15,000 savings on Executive Health Checkup packages at Square Hospitals Ltd.
BDT 15,000 savings on international flights at Saimon Overseas Ltd
You can avail one of the following exclusive offers:
Cardmembers can avail any one of the welcome offers as anniversary gift every year.
For more information, please click here.
Dining Benefits
- Enjoy 25% weekend savings on Daily Treats (The Westin Dhaka), Favola (Le Meridien Dhaka) and Amber Room (Intercontinental Dhaka) up to BDT 2000 per transaction.
- Enjoy 15% weekend savings on Laughing Buddha, Raffinato Ristorante Italiano up to BDT 1000 per transaction.
- Enjoy 15% savings on Tastebud, Absolute Thai and Club Gelato on all days of the month.
Terms & Conditions:
- Weekend is defined as Friday & Saturday only.
- All offers are valid round the year.
* Offer is applicable from 21 March 2023
Travel Benefits
Global Benefits
- Enjoy up to 30% savings on selected hotels. Make new memories and explore the world through Booking.com with our amazing deals. Simply visit https://experiences.global/bd/travel/booking and choose from a wide range of hotels. So, select your favorite one and enjoy a happy vacation.
Priority Pass and Lounge Benefits
- American Express Platinum Primary Cardmembers will get complimentary Priority Pass membership and unlimited access with 3 complimentary guest visits to over 1300 Priority Pass Airport lounges worldwide.
- For Platinum Cardmembers, Priority Pass membership will be provided to only one supplementary Cardmember. Each lounge visit by Platinum Supplementary Cardmember will incur USD 32.
- To be eligible for Priority Pass, Cardmember needs to keep available endorsed amount of USD 200 against their travel quota with Amex Credit Card. To continue using Priority Pass, available TQ limit is necessary every year. All lounge charges incurred will be adjusted from their TQ limit.
- Number of free guest visits can be claimed individually or altogether. Total 3 visits are allowed for guest, it can be 3 guests at once, or 1 guest at each time, or 2 guests once and 1 guest again later.
- Note: Priority pass can only be used at foreign airport lounges.
- For more information, visit the official website for Priority Pass Membership at https://www.prioritypass.com/
- American Express® Platinum Cardmembers will enjoy unlimited access in both American Express International and Domestic lounges in Hazrat Shahjalal International Airport.
- For City Bank American Express® Platinum Credit Card, Primary Cardmember will be able to bring up to 3 companions (adult/child) and Supplementary Cardmember will be able to bring up to 2 companions (adult/child) when Primary Cardmember is not present.
- Lounge access is applicable for departure time only.
- Cardmembers can avail complimentary Meet & Greet services while Departure/Arrival at Hazrat Shahjalal International Airport, Dhaka. To avail this service, cardmembers need to call at 01822991111, 01974444555 or email at mga.dhaka@gmail.com minimum eight (12) hours before arrival or departure. Cardmembers can take up to three (3) family members with him/her complimentary.
- Travel Emergency & Medical Assistance abroad.
*Offer is applicable from 21 March 2023
Airlines Offers
- Enjoy up to 18% savings with a maximum savings of BDT 15,000 per transaction on base fare of International flights at GoZayaan.
- A maximum of 5 transactions will be eligible for savings per month.
- A maximum of 15 transactions will be eligible for savings per year.
- Enjoy 10% savings on the base fare for both International and Domestic routes when you purchase air tickets from www.flynovoair.com, NOVOAIR app or NOVOAIR sales outlets with your City Bank American Express Cards. Promo code VQAMEX23Q1 is mandatory to avail the offer for online air tickets purchase. Offer is valid till 30 June, 2024. Other Terms & Conditions will apply.
- Enjoy 10% savings on the base fare for Domestic & International routes from www.usbair.com or US-Bangla app by using promo codes. Use code: USBAIN10 for international tickets and use code: USBA10 for domestic tickets. Also, enjoy 10% savings on Domestic routes from US- Bangla nominated sales outlets. Offer is valid till 31 March 2024. Other Terms & Conditions will apply.
- Enjoy flat 5% savings on the base fare for both International and Domestic routes when you purchase air tickets from www.biman-airlines.com or nominated sales outlets of Biman Bangladesh Airlines. Promo code NEWYEAR23 is mandatory to avail the offer for online air tickets purchase. Offer is valid till 30 June, 2024. Other Terms & Conditions will apply.
- Enjoy 10% savings on the base fare for Domestic routes when you purchase air tickets from Air Astra sales outlets with your City Bank American Express Cards. For outlet details, please contact Air Astra hotline number: 13607. Offer is valid till 30 May, 2024. Other Terms & Conditions will apply.
* Offer is applicable from 21 March 2023
For more information, please click here.
Lifestyle Benefits
Enjoy Buy 1 Get 2 Complimentary Companion Buffet during weekends at one of the International hotels mentioned below every month. Also enjoy Buy 1 Get 1 complimentary Companion Buffet every day at below hotel/restaurants:
- Attitude, Holiday Inn
- Café Bazar Restaurant
- Latest Recipe Restaurant, Le Meridien Dhaka
- Amaya Restaurant, Amari Dhaka
- Water Garden Brasserie, Radisson Blu Dhaka Water Garden
- Elements Of Intercontinental Dhaka
- Bahar Restaurant, Renaissance Dhaka Gulshan
- Laguna Restaurant, The Peninsula Chittagong
- The Flair, Crowne Plaza Gulshan Dhaka
From 1 April 2024 to 30 April 2024, the Buy 1 Get 2 Complimentary Companion Buffet during weekends will be applicable in 'Elements Global Dining', InterContinental Dhaka.
Reservation Number: +880-2-55663030
Terms & Conditions:
- American Express Platinum Credit Cardmembers will get Buy 1 get 2 Complimentary Companion Buffet applicable on weekends only at any one of the mentioned international hotels every month. The hotel for this offer will be chosen by the bank prior to each month.
- Weekend is defined as Friday & Saturday only.
- American Express Platinum Credit Cardmembers will get Buy 1 Get 1 Complimentary Companion Buffet everyday throughout the month.
- Buy 1 get 2 and Buy 1 Get 1 Complimentary Companion Buffet cannot be claimed by the same card member on the same day in the same hotel/restaurant.
- Other terms & conditions may apply as per merchants own discretion.
* Offer is applicable from 21 March 2023
Membership Rewards® Program
For more information, please click here.
Earn 2 Membership Rewards point for every Tk. 50/USD 1 spent on all purchase transactions and 10 MR points for every Tk. 50 spent at leading supermarkets across the country. You can redeem your points to pay outstanding card bills or card-related fees, or even get attractive vouchers for dining, electronics, groceries, lifestyle and more from leading merchants.
Step into the world of City Bank American Express® Membership Rewards Program where great rewards await you every time you use your card.
- Store list for accelerated MR earning is as follows:
- Unimart (Dhanmondi and Gulshan 2), Dhaka
- Lavender (Gulshan 2), Dhaka
- Adi New Dhali Super Shop (Gulshan 2), Dhaka
- CSD DDS (Dhaka Cantt, Baridhara, Mohakhali, Bogra Cantt, Savar Cantt, Jessore Cantt, Comilla Cantt, Chittagong Cantt)
- Prince Bazar (Mirpur and Mohammadpur), Dhaka
- Khulshi Mart (Chittagong and Cox's Bazar)
For more information, please click here.
Exclusive Discount Program
As an American Express® Cardmember, enjoy offers and discounts through our American Express Live The World program. Wherever you find yourself in the world, you’ll enjoy exceptional value and privileges in travel, leisure, dining and shopping.
Insurance Benefits
Double Benefit Insurance (DBI): Double Benefit Insurance (DBI) insures your outstanding balance during unfortunate events of death or permanent total disability (PTD) by paying off your full outstanding balance and an equal amount to your nominee. The maximum payout amount will not exceed BDT 2,000,000 or twice the outstanding amount, whichever is lower. Once you get enrolled in the program, you will be charged a premium of 0.40% on your monthly card outstanding balance.
All Accidental Death Insurance (AADI): A Cardmember automatically receives All Accidental Death Insurance free of cost. This covers death due to any accident. The coverage is BDT 500,000 for each Cardmember, which will be paid to the Cardmember’s nominee in case of an accidental death.
The Critical Care Insurance program allows Cardmembers to receive benefit of treatment of 18 different critical diseases:
For the AMEX Platinum Card, the maximum coverage Cardmembers would receive per year under the Critical Care program is BDT 300,000.
| Serial | Name of Disease | Serial | Name of Disease | Serial | Name of Disease |
|---|---|---|---|---|---|
| 1 | Cancer | 7 | Major Organ Transplant | 13 | Benign Brain Tumor |
| 2 | Stroke | 8 | Blindness | 14 | End Stage of Lung Disease |
| 3 | Myocardial Infraction | 9 | Heart Valve Replacement | 15 | Major Head Trauma |
| 4 | Renal Failure | 10 | Surgery for Disease of Aorta | 16 | Complete Deafness |
| 5 | Paralysis | 11 | Multiple Sclerosis | 17 | Loss of Limbs |
| 6 | Coronary Artery Surgery | 12 | Aplastic Anemia | 18 | Loss of Speech |
For the AMEX Platinum Card, the maximum coverage Cardmembers would receive per year under the Critical Care program is BDT 300,000.
Other Benefits
Flexi Loan 0% interest FlexiBuy program Card Cheque Balance Transfer Equal Monthly Instalment EasyPay American Express Service Center 24-hour dedicated Customer Service Center E-Statements Card Replacement
Required Documents
For Salaried Person:
- Latest Salary Certificate / Last 3 Months Pay Slip
- Latest income tax return certificate/ acknowledgement receipt
- E-Tin Certificate Copy
- Valid Passport Copy
- Office ID Card Copy
- Bank Statement Last 6 Months
- Business Card
- 2 Copy LAB Print Photo
- NID Photocopy
For Business Person:
- Trade License Or Partnership Deed Copy ( For Partnership Concern ) or Or MOA + ARTICLE 10 & 12 ( For Limited Company )
- Latest income tax return certificate/ acknowledgement receipt
- E-Tin Certificate Copy
- Valid Passport Copy
- Bank Statement Last 12 Months
- Business Card
- 2 Copy LAB Print Photo
- NID Photocopy